Operational Staff

Diversity is a core value at Seton Hill University. We are passionate about building and sustaining an equitable and inclusive learning and working environment for all students, faculty, and staff. We actively seek to recruit applicants who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds.

Learning Solutions Specialist

Posted: February 8, 2023

Seton Hill University has a full-time opening for a Learning Solutions Specialist (LSS) to support all activities conducted through the Innovative Teaching & Learning Center (ITLC) with a primary focus on the Learning Management System (LMS). The LSS provides support in the daily operations, management, and maintenance of the LMS. The LSS supports all University constituents in the use of the LMS. The LSS works closely with the LMS Administrator in the development and implementation of Learning Management System training opportunities and workshops. The LSS provides back-up support to the LMS Administrator.

The LSS reports directly to the LMS Administrator. The LSS may work directly with University constituents while providing support for the Learning Management System and other ITLC activities.

Requirements include a minimum of two years of relevant experience providing technical support for a Learning Management System within a higher education environment. Priority consideration will be given to candidates who demonstrate a working knowledge of relational databases. Experience working within an Apple ecosystem and higher education environment is preferred. The successful candidate must possess excellent communication skills (written and verbal), professional presentation and interpersonal skills, and be customer-service driven. The candidate must be able to work independently and as part of a team. Excellent organization and task management skills and the ability to effectively solve problems independently is required. The candidate must have the knowledge and competencies that foster professionalism in the academic setting. This position may require travel. This position is indoors and may require infrequent lifting of approximately 25 pounds.

If you are interested in applying for this position, please send a resume and cover letter to: idsearch@setonhill.edu Applications will be accepted until the position is filled.

Solution Center Technician

Posted: April 5, 2023

Seton Hill University has an immediate opening for a Solution Center Technician.

The Solution Center Technician, serves as a first level of support to computer users of the University community by answering telephone support calls and walk-up questions as part of the campus Solution Center. This position serves as a troubleshooter when hardware and software problems arise; and ensures that solutions are provided in a professional and timely manner. The Solution Center Technician, works closely with other IT staff to ensure users are receiving the best service and support possible.

Requirements include a high school diploma, specialized computer systems and media center training plus 1-2 years experience. Preference for hardware and software Apple certifications (comparable experience considered but will need to pass exams within 90 days). The successful candidate should be competent using and troubleshooting PC and Mac computer hardware and software in classroom, lab, office and residential settings. A broad knowledge of information technology including networking, file management, Microsoft Office applications, Internet and email systems is required. The successful incumbent must possess strong interpersonal, written and oral communication skills, strong customer service orientation and experience working both individually and in a team-oriented, collaborative environment. The incumbent must be highly self motivated and directed and have the ability to effectively prioritize and execute tasks in a high-pressure environment. In a normal workday, the employee may be required to combine standing and walking 70%-100% of a shift; lift up to 35 pounds frequently and up to 55 pounds occasionally.

Must be willing to work regularly scheduled shifts including day, evening and weekend shift assignments to facilitate coverage. The Solution Center is open during the hours listed: 8am-7pm (M-R); 8am-4:30pm (F) with some occasional additional off-hours and holidays.

This position reports to the Director of Support and Data Center Operations.

ESSENTIAL RESPONSIBILITIES:

Respond to requests for technical assistance in person, via phone, or electronically.
Diagnose and resolve technical hardware and software issues.
Setup and service computers connected to the University’s local area network.
Provide training to students, faculty and staff in the use of computer hardware, software and network services; training may be done one-on-one, in groups, or through written documentation.
Research questions using available information resources.
Advise users on appropriate action.
Follow standard help desk procedures.
Log all help desk interactions through help desk software.
Redirect unresolved problems to appropriate resource(s).
Identify and escalate situations requiring urgent attention.
Track and route problems and requests and document resolutions.
Stay current with system information, changes and updates.
Perform all other duties as assigned

If you are interested in applying for this position, please send a resume, cover letter, salary requirements, and 3 references to: shuitsearch@setonhill.edu Applications accepted until position is filled.

Stationary Engineer

Posted: September 8, 2021

The Maintenance Department has a full-time opening for a Stationary Engineer to stabilize the operation of the boilers, pumps, air compressors, fans, and roof top units for campus buildings, emphasizing efficiency and safety.

The Stationary Engineer must be able to determine the reason for a boiler shut down and to decide what steps should be taken to resolve any related complications. The incumbent is accountable for the achievement of established goals and objectives.

This position requires a high school diploma, a Stationary Engineer’s license OR PA State Association license, knowledge and experience in various trade, mechanical, chemical, and mathematical skills, are necessary. This position involves affixing pipelines, therefore, experience in using hand and power tools, is required.

This position reports directly to the Stationary Engineer - Maintenance Lead; there are no supervisory responsibilities.

ESSENTIAL RESPONSIBILITIES:

Transcribes a Boiler Room Shift Report and a Building Status Report, for the Main Boiler Plant and all campus buildings
Maintains the proper operation of boiler, plumbing, electrical systems and emergency generators on campus.
Responds to unanticipated calls from students, faculty and staff concerning heat complications.
Checks all gas, water and steam lines for leaks during rounds.
Performs chemical tests on both on-line and off-line boilers.
Performs all other duties as assigned.

Rate $18-$22/hr and competitive benefits. If you are interested in applying for this position, please send a resume and covering letter, or application for employment from Human Resources, to: Cale Geary, Director of Maintenance and Grounds, cgeary@setonhill.edu, Seton Hill University -Box 168, Greensburg, PA 15601-15099

Student Services Coordinator

Posted: May 22, 2023

Seton Hill University’s Office of Financial Services & the Registrar has a full-time opening with benefits. The purpose of this full-time, entry-level position is to provide Seton Hill University students with exceptional service, both in person and by phone/email.

Seton Hill University is seeking an individual with experience in customer service and higher education, particularly Student Accounts, Registrar, and/or Financial Aid, excellent verbal and written communication skills, the ability to multi-task, data entry skills, and computer literacy. Requirements include previous work experience and the ability to effectively interact with the various constituencies affiliated with the university. Experience with cashier duties, financial aid documents, and processing forms is a plus. It is preferred that this individual possess a bachelor’s degree, a high school diploma is required. Please send a letter of interest, resume, professional references, and hourly rate requirement by June 9, 2023 by email to slevine@setonhill.edu, or by mail to Stacy Levine, Office of Financial Services & the Registrar, Seton Hill University, One Seton Hill Drive, Greensburg, PA 15601.