Canvas 

Canvas is the platform used to host online courses at Seton Hill University. Once you are enrolled at Seton Hill you will receive free access to Canvas. Below is a list of basic computer system requirements to ensure the best online learning experience. If possible, use the most up-to-date versions and fastest connections.  Canvas will still run with the minimum specifications, but you may experience slower loading times. 

System Requirements

A Laptop or Desktop Computer with One of the Following Operating Systems:

  • Windows 10
  • Mac OSX 10.14 or newer


Note: Chromebooks and mobile devices such as smartphones or tablets are not consistently supported by Canvas and are therefore not recommended or supported for online learning. 

Computer Speed and Processor

  • Use a newer computer - no older than 5 years if possible
  • 4 GB of RAM

  • 2 GHz processor


Screen Size

  • Canvas is best viewed at a minimum resolution of 800 x 600. 


Internet Speed

  • High speed internet connection with a connection speed of 1.5 MB/s or better is recommended
  • Minimum of 512kbps


Screen Readers

  • Macintosh: VoiceOver (latest version for Safari)

  • PC: JAWS (latest version for Microsoft Edge)

  • PC: NVDA (latest version for Firefox)

  • There is no screen reader support for Canvas in Chrome


NOTE: Your computer must also have a sound card with speakers and microphone or capability to use an external headset with a microphone and an external webcam (for selected courses)

Lockdown Browser & Respondus Monitor

Many of Seton Hill’s online courses require the use of LockDown Browser (LDB) and a webcam for online exams. LockDown Browser is a web browser available as a FREE download.

This short video explains how Lockdown Browser works

Download and install LockDown Browser here 

LockDown Browser System Requirements

Hard Drive Space

  • Windows: 75 MB permanent space on the hard drive

  • Mac: 120 MB permanent space on the hard drive


Browser Requirements

LockDown Browser is a client application that is installed to a local computer. Both the Windows edition and the Mac edition of the browser are based on Chromium, Google's open-source framework. Students do NOT need Google's Chrome browser installed; nor will this version affect a Chrome browser that's already installed.

Respondus Monitor (Webcam) System Requirements

Respondus Monitor is a companion product to LockDown Browser that uses a webcam to video record the exam session

System Requirements*

  • Web camera (internal or external) & microphone


*LockDown Browser and Respondus Monitor may run in older operating systems but students may encounter unexpected results.

Solution Center

Seton Hill's Solution Center is available at (724) 830-1805 or support@setonhill.edu. Answers to many commonly asked questions are available on our help site at help.setonhill.edu.